Transport management software can be vital to any company’s success. When implemented correctly, it can drastically improve the bottom line of your fleet business.
This is why we thought it would be useful to put together an article discussing the different ways in which a company can make use of software to improve the way they do things. If this is something that you’re interested in, read on as we break down how your company can best use transport management software to improve the services you provide.
“Reducing drive time and unloading and loading time can help to improve delivery productivity. Efficient management of these processes and integrated route planning allows businesses to reap the benefits of technology to enhance delivery productivity while optimizing route schedules. One-day deliveries can be undertaken with much more ease, which will delight customers even more.”
Provides Predictive Logistics
Predictive visibility of shipments with the data and insights provided by transportation logistics software allows businesses to provide real-time ETAs to customers. They can predict the challenges that will appear during transit and mitigate them in time. It makes it easier to predict how long deliveries will take and ensure they are made on time.
Allows for Seamless Management of Carrier Operations
Managing shipments requires a strategy to support the business’ overall goals and objectives. By leveraging various technologies and making data-driven decisions, shippers can book, monitor, and follow up with carriers through one platform. The software also acts as a single point of contact for shippers, carriers, and other stakeholders, while helping to measure carrier performance.
Eliminates Risks and Delays
Transport management software makes it easier to determine how new products will move in the markets and what challenges might occur during transit and how to mitigate them. For example, if the shipping routes are so crowded with traffic or the weather is so bad that shipping will be delayed, or even if an item is damaged, the software helps you to predict the delays and risk-mitigating by ensuring that the product is shipped on a back-up route, if available. The optimization of routes helps you take care of such risks and delays at the right time and in the right manner.
Enhances the Overall Customer Experience
The communication with customers needs to be streamlined so they are updated every step of the way, with accurate data and alerts so they stay informed. The experience can be enhanced further by assessing customer feedback after a delivery is completed to determine if there are changes that can be made in the future and by tracking the performance of the delivery personnel.
We hope this article proves to be useful when it comes to helping you gain a better understanding of how a company can utilise transport management software to improve their day-to-day operations. As you can see, there is a slew of different ways that brands can benefit from this software. Be sure to keep everything you’ve learned here in mind so that you can maximise your business and deliver the best possible services to your customer base.
With Linxio, maintaining your fleet vehicles is easier through our future-ready telematics solutions that offer real-time vehicle tracking, geofencing alerts and notifications, digitised logbooks and better driver communication.